Support

How can we help?

Contact Reno Pro about your account, a subscription, a technical problem, privacy, or account deletion.

Email support

Write to support@renopro.app.

For a faster diagnosis, include the email linked to your Reno Pro account, your device platform, app version, a short description, and the steps that led to the issue. Add a screenshot only if it does not expose information you do not want to share.

Never send your password, verification codes, or full payment-card details. Payments and refunds are handled by the app marketplace.

What we can help with

  • sign-in and account access;
  • subscription status and restoring purchases;
  • technical problems and bug reports;
  • questions about features, exports, and project data;
  • privacy requests and account deletion.

For a billing charge or refund, use the support options of the marketplace that processed the purchase.